Frequently Asked Questions

What is a retainer?

There are two parts to a retainer.

The first part is known as a legal services agreement. It is in letter form and details the work I will do for you and what the costs will be. This is provided shortly after your first consultation appointment where we will also discuss an up-front deposit. It will also identify the key issues to be dealt with in your case. Effectively, it is a type of contract between you and your lawyer.

The second part of a retainer is the fee you pay to your lawyer to start working on your behalf. The money is held in trust until it is earned and billed to you. Once that happens the lawyer is permitted to use the retainer funds held in trust to pay your account. Once services end, if there are retainer funds left, then those funds are returned to you.

The amount of retainer will depend on what type of service you require.  However, I am willing to discuss the retainer amount depending on the circumstances of your case and the work that will be required. Payment plans are a possibility in some cases.

How do you bill

Detailed bills are provided setting out the dates of service, the amount of time spent and a description of the legal work performed.  Disbursements incurred on your behalf are itemzied. Bills are ordinarily rendered shortly after the services have been provided, or according to arrangements made in the Retainer agreement.   A Client may request account updates at any time.

Do I get copies?

Copies of important documents for your legal matter, including your Legal Services Agreement, bills, correspondence and Court documents will be forwarded to you upon request to keep you informed about developments in your case. Ordinarily these types of documents are contained in your file.

Will I receive progress reports?

I believe in working together and making sure that you are actively involved and kept up to date about the progress of your case. I work with you to resolve your case in a reasonable, timely and cost-effective manner. Reports will be provided which will keep you informed about the progress on your case. Informational letters will be sent to notify you and prepare you for upcoming steps in your case.

Do you do any legal aid work?

Our office previously accepted clients with a certificate from Legal Aid Ontario, but is not able to do so at this time.  Please check back with us in the future.

Do you take Visa or Mastercard?

Yes, I do.

Who do I communicate with?

I pride myself on being accessible to clients. When you call my office, if I am not available because I am in Court or elsewhere, then you will be able to leave a message with the receptionist and I will get back to your promptly.

Why should I choose you and not another lawyer?

This is a fair question and you should not feel bad for asking it. The answer is that we aim to deliver high quality outcomes for our clients.

What sometimes happens with busy law practices is that they get so busy, the lawyer can only spend so much time on a client file before having to deal with other files. In fact, here we will turn away a potential client if there sufficient time cannot be dedicated to a file at any time.

In addition to this competitive rates are offered, and client meetings may be arranged after hours if that’s more convenient.

Lastly, we believe in approaching your matter with compassion and common sense because our job is to protect your legal rights and help you move forward in your life.    With a great capacity to understand the emotional concerns, the financial pressures, and the legal issues, don’t be afraid to ask for help.  Contact us on (519) 804-9521 or send an email.